VoIP phone systems designed around your business needs

Still managing a phone system that’s expensive to maintain or doesn’t quite fit how your teams actually work? We’ve rescued organisations from this situation time and time again, proving that you don’t need to be tied into a tricky contract using phones that don’t work properly.

Whether you’re supporting teams working on a hybrid basis or want a more reliable setup as you grow, our VoIP phone systems are built to be headache-free. We set up and support a range of solutions, giving you access to modern and easy-to-manage communication tools capable of integrating seamlessly with your existing systems.

From transparent and rich reporting to user-friendly applications, our VoIP phone systems are designed to support a range of users and become something your workforce enjoys rather than begrudgingly uses.

Our Phone Systems​ services

  • 3CX

    Enjoy control and easy comms without unnecessary complexity with 3CX provided by Agile Comms.

  • CallSwitch One

    We are an authorised provider of CallSwitch One, one of the most dependable and flexible VoIP phone systems on the market.

  • 8×8

    This robust cloud phone system combines user-friendly apps with impressive reliability and management features.

Ollie getting new phone order ready for client installation

About Agile Comms

Why Agile Comms?

A cloud-first business phone system from Agile Comms comes with a range of features designed to enable your organisation to communicate more flexibly and effectively, including:

  • Professional collaborative approach to understand your requirements
  • Expert solution specification
  • Fully managed project deployment
  • Intelligent call routing
  • Rich reporting
  • Comprehensive user training and on-demand support
  • CRM integration setup

Phone Systems​ FAQs

The right business phone system will depend on the size of your organisation, the makeup of different teams, and your feature requirements. At Agile Comms, we install and support a range of different solutions, including 8x8, CallSwitch One and 3CX, and can work alongside you to identify the most appropriate option.

In many circumstances, we can install your new cloud phone system to work alongside your existing handsets, or you can switch to supported Yealink or Poly devices. However, there is no need to cling to old desk phones and complex lines unless you wish to, as all of our cloud phone systems can be used through intuitive web, mobile and desktop apps.

Yes, you can keep existing phone numbers when you switch to a cloud-based phone system. All of our solutions allow number porting to ensure continuity.

All of our cloud phone systems are scalable and can be tailored to the size and needs of your organisation. If you need to add or remove users in the future, our friendly helpdesk can handle that for you.

Yes, you can make and take international calls with 8x8, CallSwitch and 3CX. Generally, the cloud phone systems will include a generous call package that covers all UK calls (landline and mobile). Outside of this, charges for calls (premium rate or international) can vary quite significantly depending on the type of call and destination. We offer a competitive ‘pence per minute’ rate or bundle options across our service portfolio and can share more details if you have a specific requirement.

Installation times can vary depending on the size of your organisation and the exact phone system you choose. When possible, we also like to take some time to fully understand the programming preferences and design call flows that optimise your business practices. If you need to move phone numbers with you (which is very common), it’s important to note the timescales involved in this, too. This means you should generally expect a telephone system install to take 6-8 weeks from order to completion. It’s always easier to speed things up than slow them down; however, we can sometimes fast-track, so if there’s a requirement to get something sorted quickly, please call our team to discuss.

Yes, our business phone systems allow you to unify calls, messaging and reporting across offices and different sites. Calls can quickly be routed to the correct team or group, no matter where they are working from.

Yes, our expert team can configure phone numbers in different area codes to suit your evolving business needs.

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