In the busy, competitive world of finance, communication is critical. Honey Asset Finance (Honey) turned to Agile Comms for help as their growth plans accelerate.
Honey is a young, dynamic business with an experienced team of experts spread across the south of England. Although their clients are diverse and varied, they all demand a quick, responsive service. Honey’s core value to clients is their consultative and partnership-based approach. It’s clear the firm aim to fully understand their clients’ business so that they can offer the best service and most appropriate commercial finance options for each situation.
As the sales team begins to grow, their Sales Director Chris Davies needed to make sure the team were equipped with the best tools and turned to Agile Comms to deploy a scalable and flexible CallSwitch Unified Communications (UC) solution.
The busy life of a finance consultant can include a lot of travel. Whilst there is a head office premises, the team are usually working from home or on the road meeting clients and prospects. The intuitive CallSwitch mobile app gives staff the opportunity to make, take and manage calls from anywhere, while presenting their landline number(s). This simple feature adds credibility and boosts brand perception when people call into the business. It also significantly improves the success rate of outbound call activity.
They need to work from anywhere, and this new solution enables them to do so.
The call recording facility is particularly useful for the growing sales team as a training and onboarding tool, helping Chris coach and mentor staff to overcome all the common trials of outbound lead generation.
The CallSwitch solution provides the team at Honey with a comprehensive, versatile range of services, which will enable their communications deployment to scale without compromise. This includes softphones, voicemail transcription, CRM integration rich reporting services. What’s more, with the flexible short-term contract, they can be certain they’ll never be stuck using a system that doesn’t fit their business.
Chris Davies, Sales Director at Honey Asset Finance said:
“Being a predominantly peripatetic team, we are reliant on being able to communicate with new & existing customers quickly and efficiently. The solution that Agile have provided gives us the ability to make, receive and have the ability to transfer, monitor and record calls anywhere without the need to be office based, allowing us to spend more time face to face with local businesses”
James Fisher, Director at Agile Comms said:
“Honey really suit cloud comms. It fits their business model and it’s great to see the results. They’ve been a pleasure to work with and we’re looking forward to seeing them grow!”