How would you define hybrid working?

For me, ‘hybrid working’ is a term that loosely means staff have the ability to work from anywhere, and combine different workplaces to suit their lifestyle and work demands. It’s an increasingly popular consideration since workforces had to prove their productivity during the mandatory ‘work from home’ period of lockdown.

Employees have embraced hybrid working. In fact, Wakefield Research found that 47% of employees would look for another job if their employer doesn’t offer a hybrid working model!

Employers have also largely taken to the modern approach. According to TravelPerk, 76% of organisations have shifted towards hybrid working.

So, why is hybrid working so popular?

Productivity: when managed well, staff can separate the tasks most suitable for each working environment and massively boost productivity.

Sickness: Enabling staff to Work From Home (WFH) means less exposure to illnesses and is proven to reduce sickness and absence.

Costs: Reducing the use of office space, reduces costs. In some cases organisations can reduce the size of the office or even do without it entirely!

Travel: Reducing travel to work has an impact on the environment, costs (for staff and for the business) and productivity.

Talent: Offering hybrid working attracts and retains good staff, potentially from a larger geography.

Wellbeing: When staff have more ability to manage their workload, travel less and are supported in hybrid working, they can lead happier lives.

So how do unified communications solutions come into this?

In our increasingly competitive, busy and ‘hybrid’ world; prompt, professional communications has never been more important. When a prospective client enquiry calls your business, for example, how crucial is it that the caller gets the best experience possible?

Using well thought out unified communications solutions enables hybrid working, without compromising the communications in and out of your business, providing the tools needed by staff and by the business from anywhere, any time.

Unified communications solutions offer staff the ability to make, take and manage their work calls (using the company landline numbers) from any location, on any device. They can quickly transfer, conference, park and queue calls from home, from the office or when working remotely either on their PC, mobile or traditional phone hardware. It’s simple and intuitive. Separating personal and professional life is easy.

The same unified communications solutions help organisations manage staff with the ability to supervise, monitor and record all call traffic in and out of the business, regardless of where staff are.

The productivity gains made from unified communications solutions can be significant, especially when combined with a well-planned hybrid working strategy.

Agile Comms provide a range of fantastic communications technology services, designed to be deliberately straight forward, flexible and robust.

Get in touch if you’d like to learn more about how these services have helped our clients achieve their hybrid working goals.