It might seem like an odd question to be asked by a company who provides business mobile services, but hear me out. 

A lot of organisations are working in a more distributed, remote manner and it’s usually critical that staff can communicate professionally from any location. 

We issue staff mobiles to cater for their need to work remotely. It’s an easy way to ensure that they can be as effective as possible whilst you can: 

  1. Allow them to keep their professional and personal lives separate. 
  2. Retain some control over their business communications. 
  3. Police potentially commercially sensitive data. 

I’m not saying the idea of company mobiles is necessarily flawed. However, I’m speaking to an increasing number of people who don’t seem to regularly consider the costs involved in this routine behavior or if any alternatives might be more useful. 

Many professionals don’t want the heavy burden of two mobiles in their pocket, especially now the more desirable phones are so ginormous. 

Considering the costs; a mobile airtime agreement typically costs anything from £12 to £35 per month, and the devices anything from £200 to £1,000. If you anticipate a device to last 3 years, the 3 year total cost of ownership (TCO) is anywhere up to £2,250 – per user!

In an organisation with a distributed or mobile workforce, there are a couple of options to streamline things and potentially save considerable cost. 

UC Mobile Apps: 

Most modern Unified Communications (UC) Solutions should give your team the option to install a mobile app on their own smartphone, which will give them the ability to make and take calls from their work landline number(s) (amongst other things) using their mobile device. The organisation still maintains complete control over the call behaviors and sensitive data, whilst the user can manage their availability to keep the personal/professional balance defined. 

They are generally simple to use and work on voice or data connections to deliver the best experience for staff. What’s more, calls that route through your central UC service can be recorded and monitored, which is useful for all sorts of reasons. 

If your team member leaves the organization, your system administrators will simply revoke access from the corporate system and the user can maintain their personal phone. 

Dual SIM / eSIM: 

If you prefer the personal touch of an 07’ number for your staff, then another cost (and baggage) saving idea that is becoming increasingly popular is to take advantage of dual SIM capable phones. 

Most new smartphone models offer the option of dual SIM capability. That means the phone can either carry two physical SIMs or, in most cases, can provide a second through an eSIM. 

An eSIM essentially takes advantage of native technology in the handset and is usually activated using a QR code. They make deployment, changes and removal of numbers and tariffs easier and provide the opportunity for two numbers to work on a single device. 

With a dual SIM device, staff can select which number (and network) they wish to use for each call or message. It’s slick and simple and can be revoked if the staff member leaves. 

This option will save on the cost of the hardware, but also on a lot of the logistical challenges and issues, corporate hardware usually throws up (for some reason, people look after their own phones with considerably more care!)

So, what next?

It’s likely that your communications services are currently stuck in a long-term fixed and inflexible contract. Such is the nature of our industry unfortunately. 

We’re a bit different. 

At Agile, we love to meet new organisations and help them understand and consider the best options for their specific needs. We can demonstrate the technology and we make a habit of providing these services on short, simple and flexible agreements so our clients can become agile.